Mauro Libi: Four keys to improve your emotional intelligence

     Emotional intelligence can definitely help to completely change the relationships that take place in the workplace. How? Through technical skills that its cultivation, development and application provides and we don’t talk about something in a long term, but the short term. It is absolutely proven that a high emotional quotient favors the existence of harmonious relationships, as well as reducing stress, happiness and better health. It would be excellent that all individuals could cultivate and enjoy honest and sincere relationships with the members of the work team to which they belong.

     But, unfortunately, this is not the scenario that prevails in organizations, by virtue of which conflicts between employees, irritating environments, dishonesty, the tyranny of some bosses, the existence of rebel subordinates, among other minutiae, muddies the atmosphere that reigns in companies and enterprises. This definitely affects the mental health of those who make their living in organizations.

     There is one study that determined that emotional intelligence is the greatest predictor of performance, being responsible for 58 percent of success in any work activity. Likewise, it was established that emotionally intelligent workers get better wages than those with lower emotional quotients. Here are four keys that can help you improve your emotional intelligence:

1. Identify and understand your emotions: It is crucial to identify and understand the emotions you feel, as well as the feelings that others feel. In fact, an indicator of low emotional intelligence is the lack of empathy. So, work on it, stop to examine your emotions as soon as they become present and determine why it has arisen. This will help you to see them as something human and natural to the human being.

2. Speak from your feelings: Expressing your feelings is magical. It has been scientifically demonstrated that emotions are contagious. Do not be afraid to tell your co-workers what you feel for them or when they need your help. This is crucial to avoid conflict and build more humane relationships.

3. Learn to listen without making value judgments: Avoid the temptation to judge through judgments the behavior and feelings of other people. Nobody is judge of anybody. Listen without judging.

4. Express what you feel with your body: Your gestures should accompany your oral expressions. Nothing is better than feeling the embrace of someone, so do not deny it to anyone either. They have healing effect.

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