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Mauro Libi: Meet the emotional intelligence skills

It has been determined by analyzing the reasons for the success of business leaders, that personality is the key, even more than their own skills at work, if we talk about business, personality is the set of preferences and trends that allows the individual to approach the world. Personality is formed from the earliest age of individuals and is fixed in adulthood defining, for example, if he or she is going to be an introvert or an outgoing individual. Personality is something that once defined remains in time. It is important not to confuse personality with intellect, nor with emotional intelligence. It is a mistake that many business leaders have made, that they have confused personality to what in reality was emotional intelligence skills. Skills that anyone can incorporate into their lives. Let's see what those emotional intelligence skills are: 1. Go- beyond what is required. For the successful worker, whether executive or subordinate, reward is not a worry, it does...

Keys create a good relationship with clients

   By Mauro Libi.-   There are new marketing ways which it is necessary to maintain a contact and connection with shoppers to guarantee the organizations’ survival. It is required to optimize commitment in social networks.      It is very important to know the buyer by listening to him. Only then, it will be possible to understand their behavior and empathize with him. Companies make the mistake to supervising this and don’t have the idea of ​​what consumers want. They don’t know what their needs are and insist on imposing products and / or services that aren’t the interest to users. This behavior is unacceptable for organizations.      Also, is really important for your organization or your brand, to connect with the consumer public to achieve empowerment to create a connection between the user and the brand. This participation is achieved by being interested in quality content that stir up the desire to ask, t...