Would have, could have,
should have. Those three expressions should never be used in your life or in
your business. A successful person is good at his word. When you say something
mean it. No excuses accepted. Those three expressions are expressions of
excuses. Your word has to be sacred. You want the people in your personal life
and in your business life to feel secure with your word. When you say
something, that is the way it is going to be. No excuses, no worry.
Your clients will know and
be fully confident that you do not just talk. You act. When we spoke about time
management, we spoke about allowing extra time for mishaps. Things happen. You
may not be able to get certain necessary parts to finish a job. An
extraordinary manager would have allowed extra time in his time estimate that
he gave his client from the start. Now that we have the extra time, we can look
for alternative ways of getting what we need so that we can finish on time. We
act even when the environment is not so friendly. We get things done. We keep
our promises. A promise is just empty words unless you can back it up with a
successful conclusion and a happy customer.
An extraordinary manager
will never procrastinate. They will never use the excuse that the market is not
ripe to start that project right now. That now is not a good time. A good
manager will modify the plan to fit the present circumstance but he will find a
way to make it a success. A procrastinator finds reasons why now is not a
good time to do this project. An action oriented person is too busy working on
the task, adapting it to the present set of circumstances and ready for their
next win.
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